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Privacy Policy

Last updated: 2/22/2025

1. Introduction

Welcome to Nurture ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.

2. Information We Collect

We collect several types of information from and about users of our service:

2.1 Personal Data

  • Identity Data: name, username, or similar identifier
  • Contact Data: email address, business address, phone numbers
  • Technical Data: IP address, login data, browser type and version
  • Profile Data: your preferences, feedback, and survey responses
  • Usage Data: information about how you use our service

2.2 Email Campaign Data

  • Email templates and content
  • Recipient lists and segmentation data
  • Campaign performance metrics
  • Email delivery and engagement statistics

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Information Sharing and Disclosure

5.1 Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

6. Security

The security of your data is important to us. We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular security training for our employees

7. Your Data Protection Rights

You have the following data protection rights:

  • The right to access your personal data
  • The right to rectification of your personal data
  • The right to erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@nurture.com